Please read the details below before uploading your video and entering your information. Also please refer to the campaign site [https://anz.inaba-churu.com/] for more information about this campaign.

Please upload the videos You have posted. *File size per video is limited to a maximum of 150MB. *Please upload a video individually when an error occurs with uploading many videos at once. If you are unable to upload, please try again shortly or reconnect to your Wi-Fi.

TERMS AND CONDITIONS

  • Information on how to participate and details of the campaign form part of these Terms and Conditions (“Terms”). Participation in this campaign is deemed acceptance of these Terms. When you post your video on Instagram with the hashtag #MeowForChuruANZ or submit it through Churu Video Uploader together with the consent form, you are deemed to have consented to these Terms.

  • Participation is open to Australian or New Zealand residents. Participants under 18 years old must have parental/guardian approval to participate and further, the parent/guardian of the participant must read and consent to these Terms. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this campaign.

  • Employees (and their immediate families) of the Promoter and agencies associated with this campaign are ineligible to participate. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

  • Submissions submitted via Instagram are open from 12:00AM AEST on 03/06/2025 and end at 11:59PM AEST on 15/07/2025. Submissions submitted via the Churu Video Uploader are open from 12:00AM 03/06/2025 and end at 11:59PM AEST on 15/07/2025 (each a “Campaign Period”). No submissions will be accepted after the Campaign Periods.

  • To participate in the campaign for the opportunity for your cat video to feature in INABA-PETFOOD’s (defined below) advertising materials, in magazines, on the Web, on out-of-home advertisements, and on a Facebook page or other social media. You must follow the following steps depending on the medium of submission during the Campaign Period.Instagram Submission

  • Publicly post the Content (defined below) from your personal Instagram account during the Campaign Period and tag the post with the hashtag #MeowForChuruANZ. The Content must stay publicly visible on Instagram until October 2025 to remain in consideration. Only Content posted to the main feed of your Instagram account or as an Instagram Reel will be considered. No Instagram Stories and no still photos. For Reels posts, the Churu commercial song can be used in the Content.Churu Video Uploader Submission

  • Visit the website https://anz.uploader.movie/ and follow the instructions to complete the participant form, upload the Content, agree to these Terms, and submit your submission during the Campaign Period.

  • Participation in this casting campaign only provides an opportunity for your Content to be considered for possible inclusion in a Churu commercial or other INABA-PETFOOD’s advertising. Participation is not a guarantee that the Content will be selected for use in INABA-PETFOOD’s advertising efforts. Each participant understands and agrees that the Promoter and our parents, subsidiaries, affiliates, and representatives (collectively, “INABA-PETFOOD”) have the right in their sole and absolute discretion to select or reject any Content for further consideration for inclusion in a commercial (or use in other INABA-PETFOOD advertising materials/campaigns) or to select no Content from this casting campaign for inclusion in any of our advertising.

  • Multiple submissions are permitted, subject to the following (a) the same Content must only be submitted once; and (b) each submission must be submitted separately and in accordance with these Terms.Content

  • Participants agree that they are fully responsible for their video submission/s (“Content”), and for ensuring that the Content complies with these Terms. The Promoter shall not be liable in any way for such Content to the full extent permitted by law. The Promoter may decline to publish or remove any Content without notice for any reason whatsoever.

  • The Promoter is looking for scenes of your cat playing and various kinds of cute cat videos. You must be the owner of the cat(s) featured in your Content or the cat(s) must reside in your home. The Content may be published. The Content must be shot by yourself. The Content must not show, depict, or otherwise include human subjects who can be identified, including you, any member of your family or household, and other individuals. The Content must have been recorded in your home or in a public place that is not readily identifiable.

  • The recommended video size of the Content is 1920×1080 horizontal, and the length should be approximately 10 to 20 seconds. Only videos are permitted. Still photos will not be considered. Note that you can perform post-production on your Content if you like. However, if the Promoter selects your Content for use in INABA-PETFOOD’s advertising, the Promoter may ask the participant to submit the original video, to prevent plagiarism and facilitate editing for commercials. For this reason, please be sure not to delete the original, unedited video recording after you submit your Content or post it on Instagram. You may also be required to sign additional agreements evidencing the rights you have granted to the Promoter to reuse your Content. Please understand that if you do not provide the original video recording and sign any required additional documentation, your Content may not be featured in any INABA-PETFOOD advertising.

  • The Content must not have been previously published or submitted in any other promotional program. Previous publication of some or all of the Content on a participant’s personal social media is acceptable. The Content must not contain any subtitles or background music, other than for Reels posts on Instagram in which the Churu commercial song can be used in the Content.

  • Do not include any trade marks or branded products in the Content, except for those of the Promoter. The Content can, but does not need to, feature the Promoter’s Churu products or mention the Promoter’s “Churu” trade mark. Featuring Churu products will not heighten the likelihood of your Content being selected.

  • The Content must be suitable for presentation in a public forum and must otherwise comply with these Terms.

  • Content that contains any of the following elements are ineligible and will not be considered:

    a) Actions that obstruct the operation of this campaign;

    b)Plagiarism of the works of others;

    c)Threatening or harassing content, or content damaging to any third party;

    d)Defamation or damage of the good name or credit of others;

    e)Violation of the copyrights or other intellectual property of others;

    f)Violation of the property, privacy, or rights of publicity/likeness of others;

    g)Inclusion of obscenity, or any materials that are sexually explicit, profane, violent, hateful, or derogatory of any ethnic, racial, gender, age, or religious group, or of any sexual orientation, national affiliation, disability;

    h)Provision of information for commercial purpose, advertising, public relations, or commercial solicitation unrelated to the Promoter. Do not include any recognizable products or third-party trade marks/logos in your Content, except for those of Churu and INABA-PETFOOD;

    i)Actions that INABA-PETFOOD judges to be contrary to the aims of this campaign;

    j)Actions that INABA-PETFOOD judges to be malicious or inappropriate; or

    k)Other actions commensurate with the above.

  • Uploading your Content does not guarantee that the Content will be included in the INABA-PETFOOD’s advertising.

  • The Content must be entirely your own original creation. You must own all right, title, and interest in the Content and the Content must not misappropriate, violate, or infringe upon the rights of any third party or violate any applicable law or agreement to which you are a party. The Promoter reserves the right to verify, or to require you to verify, that the Content is your original work. If you can’t verify your Content to the Promoter’s satisfaction, your submission will be deemed invalid.

  • Participants warrant and agree that:

    (a) their Content shall not contain viruses or cause injury or harm to any person or entity;

    (b) they will obtain prior consent from any person or from the owner(s) of any property that appears in their Content; and

    (c) they will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others' computer or communication systems.

    Without limiting any other terms herein, the participant agrees to indemnify the Promoter for any breach of the above terms.

  • If your Content is selected as a candidate for use in a Churu commercial, you will be contacted around August or September 2025 by direct message (from @inaba_churu_au) on Instagram or via e-mail to the e-mail address specified in the consent form of Churu Video Uploader. Please be sure to follow the Promoter’s official Instagram account so that the Promoter can communicate with you. If your Content is not selected for use, the Promoter will not contact you. INABA-PETFOOD will not respond to inquiries regarding the selection results.

  • In our communication, the Promoter will provide instructions regarding any additional actions you must take in order for your Content to remain in consideration, including submitting the original video and signing additional consents/agreements. Please submit the necessary information, including the original video, to the Promoter by the specified date set forth in any notification you receive from us.

  • The selection results will be published by releasing a new CM on the Churu campaign site (https://anz.inaba-churu.com/). The Promoter’s decision is final, and the Promoter will not reply to any inquiry about the results.

  • The Promoter may at any time, in its absolute discretion, edit, modify, delete, remove or take-down any part of your Content that is within our possession or control without notice to you, or require you by notice to take such action in respect of Content within your possession or control.

  • By submitting Content, you grant to the INABA-PETFOOD (and our agents, representatives, successors, assigns, and licensees) (collectively, “Licensees”) the irrevocable, sublicensable, absolute, and perpetual right and permission to use, edit, modify, copy, adapt, publish, and exploit your video and other material submitted by you in connection with this campaign or at the request of INABA-PETFOOD and your and your cat’s names, likeness, voice, biographical information, and any other personal attribute or characteristic protectable under applicable law, in any and all media (now existing or hereafter devised) throughout the world, in any language, and in any manner for trade, advertising, promotional, commercial, or any other purposes, without further review, notice, approval, consideration, or compensation beyond the opportunity to be considered for participation in INABA-PETFOOD advertising as part of this campaign. This grant includes the right for INABA-PETFOOD to include some or all of your Content (or images therefrom) in its advertising efforts, including, without limitation, television, online and print advertisements for Churu products.

  • The Promoter will contact the participant if the Promoter selects their Content to use in promotional material.

  • Each participant consents to any use of the Content which may otherwise infringe the Content creator’s/creators’ moral rights pursuant to the Copyright Act 1968 (Australia) and the Copyright Act 1994 (New Zealand) and warrant that they have the full authority to grant these rights. Each participant further waives and releases each Licensee from any and all claims that he/she may now or hereafter have in any jurisdiction based on unfair competition with respect to the Licensees’ exploitation of any Content without further notification or compensation to the participant of any kind, and agrees not to instigate any lawsuit against the Licensees, each of their sublicensees, or any other person in connection with this campaign, on the grounds of any use of the Content or any events arising from the use of the Content. In addition, each participant agrees not to instigate, support, maintain, or authorize any action, claim, or lawsuit against the Licensees, each of their sublicensees, or any other person in connection with this campaign, on the grounds that any use of any Content or adaptations therefrom in accordance with this license infringes or violates any of participant’s rights (including moral rights).

  • Each participant hereby acknowledges and agrees that the relationship between the participant and each of the Licensees is not a confidential, fiduciary, or other special relationship, and that the participant’s decision to submit his/her Content for purposes of the campaign does not place any of the Licensees in a position that is any different from the position held by members of the general public with regard to the Content, other than as set forth in these Terms. Each participant acknowledges and agrees that no Licensee has now or will have in the future any duty or liability (direct or indirect; vicarious, contributory, or otherwise) with respect to the infringement or protection of the participant’s copyright in and to his/her video or other Content.

  • Each participant acknowledges that the Licensees and other participants may have created ideas and concepts contained in their Content (or any materials unrelated to this campaign) that may have familiarities or similarities to his/her own Content, and that he/she will not be entitled to any compensation or right to negotiate with any Licensee or third party because of these familiarities or similarities. Notwithstanding any custom and practice in the industry to pay an individual for an idea (if any), nothing herein shall create an implied or express contract to compensate participants for their Content and there is no obligation whatsoever for any Licensee to pay or otherwise compensate a participant for any of his/her ideas or materials in any communications with the Licensee. The Licensees reserve the right to request from a participant at any time proof that participant maintains all necessary rights in their Content in order to grant the applicable Licensee the rights required herein.

  • Each participant acknowledges that, with respect to any claim by him/her relating to or arising out of a Licensee’s actual or alleged exploitation or use of any Content, the damage, if any, thereby caused to him/her will not be irreparable or otherwise sufficient to entitle him/her (or any person claiming by or through him/her) to seek injunctive or other equitable relief, and his/her rights and remedies in any such event are strictly limited to the right to recover damages, if any, in an action at law (provided that nothing in these Terms will restrain a participant’s right under applicable law to seek public injunctive relief.

  • You represent, warrant, and guarantee to INABA-PETFOOD that you possess the lawful right to submit the Content and any other Content in this campaign and that doing so does not violate any applicable law or the rights of any third party, and you hereby agree to defend, indemnify, and hold harmless each licensee for any actual or alleged breach of such representation.

  • The Promoter, their affiliated companies, and the other Licensees may use the submitted videos in the Promoter’s advertising efforts, which may include use of the Content or images from the Content in a Churu commercial, in magazines, on the Web, on out-of-home advertisements, and on a Facebook page or other social media.

  • If you choose to post your Content to Instagram, you must have your own personal Instagram account and comply with all terms and policies applicable to your use of such third party’s social media platform.

  • The Promoter, reserves the right, at any time, to verify the validity of submissions and participants (including a participant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms, tampered with the submission process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the campaign. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

  • Incomplete, indecipherable, inaudible, unviewable or illegible submissions will be deemed invalid.

  • If there is a dispute as to the identity of a participant, the Promoter reserves the right, in its sole discretion, to determine the identity of the participant.

  • The use of any automated submission software or any other mechanical or electronic means that allows a participant to automatically submit submissions repeatedly is prohibited and will render all submissions submitted by that participant invalid

  • The Promoter will invalidate any submission which (in its opinion) breaches these Terms or any other guidelines published by us as part of the submission process for the campaign. Once submitted, a participant cannot alter or delete their submission.

  • If requested by the Promoter, participants must sign a licence agreement, release, waiver, and/or indemnity in favour of the Promoter and all parties involved in this campaign, in a form provided by the Promoter. If a participant does not sign that form within the time specified by the Promoter, they will not be able to participate, and their submission will be deemed invalid. If a participant is under the age of 18, a nominated parent/legal guardian of such person will be required to sign the legal documentation required under this clause on their behalf.

  • If the campaign is interfered with in any way or is incapable of running as planned for any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, INABA-PETFOOD reserves the right, in its sole discretion, to the fullest extent permitted by law to disqualify a participant or change, suspend or cancel this campaign, in whole or in part, at any time, without notice to the participant. INABA-PETFOOD may, if it deems it necessary, change these Terms or take such measures as are necessary to secure the correct operation of this campaign, without notice to the participant. The participant bears all internet connection fees and other communication fees incurred in connection with the participant’s participation in this campaign.

  • Each participant hereby assumes all risks associated with participation in this campaign and agrees to release, discharge, hold harmless, and indemnify INABA-PETFOOD and each of the Licensees from and against any claims, damages, disabilities, attorneys' fees, and costs of litigation and settlement, as well as any liability whatsoever, for injuries or damages of any kind sustained in connection with creating or submitting Content or participating in this campaign, including, without limitation, any injury, damage, death, loss, or accident to/of any person or property.

  • Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia or any statutory consumer guarantees as provided under consumer protection laws in New Zealand (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the campaign.

  • Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any submission that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a participant; or (e) participation in the campaign or advertising.

  • The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. INABA-PETFOOD’S failure to (or decision not to) enforce any provision in these Terms shall not constitute a waiver of that or any other provision. In the event there is a discrepancy or inconsistency between disclosures or other statements contained in these Terms, any casting site, or any other campaign-related materials, these Terms shall prevail, govern, and control and the discrepancy will be resolved in INABA-PETFOOD’s sole and absolute discretion.

  • The Promoter collects personal information ("PI") in order to conduct the campaign and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, suppliers and, as required, to Australian or New Zealand regulatory authorities. Participation is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.inabafoods.com.au/privacy-policy/. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the participant. The Privacy Policy also contains information about how participants may opt out, access, update or correct their PI, how participants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All submissions become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia and New Zealand (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By participating in the campaign participants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.

  • For submissions submitted via Instagram, continued participation in the campaign is dependent on participants following and acting in accordance with the Instagram Terms of Service, available at http://instagram.com/about/legal/terms.

  • This campaign is in no way sponsored, endorsed or administered by, or associated with, Instagram. Participants understand that they are providing their information to the Promoter and not to Instagram. The information a participant provides will only be used for the purposes outlined in these Terms. Any questions, comments or complaints about this campaign must be directed to the Promoter and not to Instagram. Instagram will not be liable for any loss or damage or personal injury which is suffered or sustained by a participant, as a result of participating in the campaign , except for any liability which cannot be excluded by law.

  • The laws of Australia apply to this campaign to the exclusion of any other law. Participants submit to the exclusive jurisdiction of the courts of Australia.

  • The Promoter is Inaba Foods (Australia) Pty Ltd (ABN 14 670 152 977 of 5.03/492 St Kilda Rd, Melbourne, VIC 3004, telephone: +61 450 806 623.

Australian Privacy Policy - #MeowForChuru Campaign

This Privacy Policy applies to Inaba Foods (Australia) Pty Ltd (ABN 14 670 152 977) ("we", "us", "our") and its affiliates in relation to the conduct of its #MeowForChuru video campaign (“Campaign”). This policy explains how we handle personal information collected during the Campaign and comply with the requirements of applicable privacy laws ("Privacy Laws"). If you have further questions relating to this policy please contact our compliance office via the contact details set out in section 10 below.
We recognise the importance of your privacy, and that you have a right to control how your personal information is collected and used.

  • 1. Types of personal information we collect
  • 1.1 We may collect personal information from participants who upload video submissions (either to Instagram using the hashtag #MeowForChuruANZ or to our video upload platform). In this section, we explain the types of personal information we may collect, as well as how we collect this information.

  • 1.2 The type of personal information we will collect from you may include your name, age, address, email address, and phone number, as well as any personal information which subsists in the video content you upload.

  • 2. How we collect personal information
  • 2.1 We will collect personal information directly from you when you submit a video to our video upload platform, or when you provide us with personal information in relation to your participation in the Campaign.

  • 2.2 If you do not provide us with the information we request, we may not be able to fulfill the applicable purpose of collection, such as to allow you to participate in the Campaign.

  • 2.3 We may also collect your personal information from other parties where legally required to do so. If we receive information about you from someone else, we will take reasonable steps to ensure you are aware that we have collected personal information about you and the circumstances of the collection.

  • 2.4 While we take reasonable steps to ensure that your personal information remains secure, many information security risks do exist and we always recommend that you take appropriate steps to help safeguard your personal information from such risks.

  • 3. How we use personal information
  • 3.1 We will only use and disclose your personal information in accordance with the Privacy Laws and this Privacy Policy.

  • 3.2 Our main purposes for collecting, holding, using and disclosing personal information are: (a) to verify your identity; (b) to permit you to enter and participate in the Campaign; (c) to keep you informed about our activities, products and services via direct marketing (with your prior consent); (d) to improve our products and services and develop new products and services (whether or not we supply these to you); (e) to comply with legislative and our policy requirements including in relation to occupational health and safety and environmental matters; (f) to provide information to, and respond to queries from, shareholders; and (g) to operate our business efficiently.

  • 4. When we disclose personal information
  • 4.1 We will only use or disclose personal information for a purpose other than the purpose for which it was collected or a related purpose if you have consented to such different use or disclosure or such use or disclosure is otherwise allowed by the Privacy Laws.

  • 4.2 In carrying out our business, it may be necessary to share information about you with and between our related bodies corporate, with regulatory bodies, or with organisations that provide services to us (e.g. our agents, contractors, service providers, and suppliers). We would not otherwise routinely disclose personal information to another organisation unless: (a) required by law; (b) we believe it is necessary to facilitate your participation in the Campaign; (c) it is necessary to protect the rights, property or personal safety of any of our customers, any member of the public or our interests; (d) the assets and operations of our business are transferred to another party as a going concern; or (e) you have provided your consent.

  • 5. Disclosure of information outside the jurisdiction of collection
  • 5.1 We may disclose personal information outside of the jurisdiction from which it was collected. In the conduct of our business, we transfer to, and hold or access personal information from, various countries including Australia, Japan, and countries where INABA-PETFOOD has branches, offices, or subsidiaries. The privacy laws of those countries may not provide the same level of protection as the privacy laws of the country from which the personal information was collected. However, this does not change our commitments to safeguard your privacy and we will comply with all applicable laws relating to the cross-border data disclosure.

  • 6. Direct marketing
  • 6.1 Like most businesses marketing is important to our business' success. We therefore, from time to time, send marketing materials to current or prospective customers. We only do so in accordance with applicable laws or with your prior consent.

  • 6.2 If you are receiving promotional information from us and do not wish to receive this information any longer, please contact our compliance officer direct on the contact details set out in section 10 below, or use the unsubscribe facilities included in our marketing communications.

  • 7. Cookies
  • 7.1 We sometimes use cookie technology on our websites to provide information and services to web site visitors. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to estimate our number of members and determine overall traffic patterns through our websites.

  • 7.2 If you do not wish to receive any cookies you may set your browser to refuse cookies, but you should note that cookies may be necessary to provide you with some features of our online services.

  • 8. Access to Personal Information
  • 8.1 If at any time you want to know exactly what personal information we hold about you, you are welcome to request access to your record by contacting us at the contact details listed in section 10 below. Our file of your information will usually be made available to you within 30 days, though the Privacy Laws may envisage certain circumstances in which we may not give you access to the personal information we hold about you (e.g. where we cannot give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety).

  • 8.2 If at any time you wish to change the personal information we hold about you because it is inaccurate or out of date, please contact us at the contact details listed in section 10 below and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

  • 8.3 There is generally no cost for accessing the personal information we hold about you. However we may apply an administrative charge for providing access in certain circumstances. Any such charge will be reasonable and we will advise you of the charge and obtain your consent before providing you with access to your personal information.

  • 9. Security and Complaints
  • 9.1 We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate, up to date and complete. When we no longer need to use your information, we will take steps to properly de-identify or destroy it.

  • 9.2 If you have a privacy complaint against us (including, for example, if you think that we have failed to comply with the Privacy Laws), you may use the contact details listed in section 10 below to notify us of your complaint. We will promptly acknowledge and address all customer complaints. In most cases we will ask that you put your complaint in writing to us.

  • 9.3 We will investigate any complaint and will use reasonable endeavours to respond to you in writing within 30 days of receiving a written complaint. If we fail to respond to your complaint within 30 days of receiving it in writing or if you are dissatisfied with the response that you receive from us, you may have the right to make a complaint with a relevant regulator.

  • 10. Contacting Us
  • 10.1 If you have any concerns or complaints about how we handle your personal information, or if you have any questions about this policy, please contact our compliance officer at +61 450 806 623.

  • 11. Future changes
  • 11.1 We reserve the right to change this Privacy Policy at any time and notify you by posting an updated version of the policy on our Campaign website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected we will notify users by email or via a prominent notice on our Campaign website, and where necessary we will seek the prior consent of our users.